A legal disclaimer

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Battle Boxx is a trading name of The Experivan Collective Ltd
 

At Battle Boxx, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a booking, or use our services.

Revision Date: 15/05/2025

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information
  Name, email address, telephone number, and postal address.
   

• Booking & Account Information
  Details provided when making an enquiry, booking an event, or completing our follow-up forms.
   

• Payment Information
  Payments are processed securely via trusted third-party payment providers. Battle Boxx does not store full payment card details.
   

• Website Usage Data
  Information such as IP address, browser type, device information, pages visited, and time spent on our website.
   

• Cookies & Tracking Technologies
  Used to enhance user experience and analyse website performance. For more information, please refer to our Cookie Policy.
   

2. How We Use Your Information
 

We use your personal data to:

• Provide, manage, and deliver our services
   

• Process bookings, payments, and customer enquiries
   

• Communicate with you regarding your booking, updates, or service information
   

• Improve our website, services, and customer experience
   

• Meet legal and regulatory obligations
   

• Send marketing communications where you have provided consent
   

3. Legal Basis for Processing
 

We process personal data under one or more of the following lawful bases:

• Your consent
   

• Performance of a contract
   

• Compliance with legal obligations
   

• Our legitimate business interests, such as improving services and ensuring operational efficiency
   

4. Sharing Your Information
 

We do not sell or rent your personal data.
 

Your information may be shared with:

• Trusted third-party service providers (e.g. payment processors, website hosting, booking systems)
   

• Professional advisers or insurers where necessary
   

• Regulatory authorities or law enforcement where required by law
   

All third parties are required to process your data securely and in accordance with data protection laws.

5. Data Security
 

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

6. Your Data Protection Rights
 

You have the right to:

• Access the personal data we hold about you
   

• Request correction of inaccurate or incomplete data
   

• Request deletion of your data, subject to legal and contractual obligations
   

• Object to or restrict processing of your data
   

• Withdraw consent at any time where processing is based on consent
   

• Request data portability where applicable
   

To exercise any of these rights, please contact us using the details below.

7. Data Retention
 

We retain personal data only for as long as necessary to:

• Fulfil the purposes for which it was collected
   

• Meet legal, accounting, or regulatory requirements
   

• Resolve disputes or enforce agreements
   

8. International Data Transfers
 

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information in line with data protection legislation.

9. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be published on this page along with an updated revision date.

10. Contact Us
 

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the Contact Us button on our website.